EMERGENCY, INJURY, LOST CHILD & CONTACTS:
Emergency access addresses – We now have a physical address for each entrance into T&C. Please note the following:
1330 Morris Road – access to fields 3, 4, 5, 6, ML, 31, 32, 22
13450 Briarwick – access to fields 11-15 and 20-28
9100 Meadowheath Drive – access to fields 1, 2, 7, 8, 9, 10 and main office
You will be able to Mapquest these locations. In the event of an emergency and medics/authorities need to be called, please use the appropriate address.
At Town and Country we always have a commissioner on duty. Go to any concession stand and they will have a walkie-talkie to contact the COD.
If a child is injured and needs immediate assistance please call 911 with the location. Maps are provided in the concession areas.
Always err on the side of caution; however, note that in the case of a sprain or broken bone, it is sometimes faster for the parents to load the injured player into a private car and proceed to the nearest emergency facility.
If is child is lost, all sports have walkie talkies in addition to the concession stands, channel 7 - T&C communications. A COD should take the lost child to the closest concession stand and communication there is a lost child on walkie talkie to the other sports. COD’s will use golf carts and gators to search complex.
There will be a 10% administrative fee deducted from all refund requests prior to the season start date. Please note that each sport has additional separate conditions regarding refunds and information can be found on the sport website. All refunds are subject to the decision of each sport association. Each sport has the right to reject a refund request. Please contact the sport director/president for refunds. No refunds will be given once the season starts. No refunds are given to decal orders. No refunds are given for late fees. No refunds given for team placement.
NSF FEE: There will be a $35.00 NSF fee for any returned check. No exceptions.
Keeping your child healthy and safe is always a top priority. Click here for information to help you recognize, respond to, and minimize the risk of concussion or other serious brain injury. It is something we all need to be aware of every season.
T&C LIGHTNING POLICY AND PROCEDURE:
When you see lightning or hear thunder, immediately suspend activities and go to your car. If you are unable to get to your car, please go to the nearest concession stand patio, restroom, or middle of the pavilion on the 20's field. The lightning light will be activated and the siren (bull horn) will sound 4 times. All practices/games will be suspended for 30 minutes. Only when you see the light go off and hear the siren (bull horn) sound 2 times is it ok to go back to the fields.
This is to be done by a commissioner on duty (COD). Do not assume that someone else is going to activate the light. Any COD on duty has the ability to engage the lightning light. It does not matter which sport engages the light as the policy is for the entire complex and must be adhered to.
Activate the lightning light and sound the siren. The lightning box is located by the main garage by the office on the east end by the 3 sheds. It is the silver box labeled "lightning box" and the code for the lightning box is the restroom code, the code will be available to those assigned for each sport, this is not to be shared as public information.
Once the box is open you must activate the lightning light by turning the switch on. The siren (bull horn) is also in the box and must be sounded four times. This indicates that everyone must clear the fields immediately and go to their cars. If in the event that someone does not have a car to go to, they can go to the nearest concession stand and take cover under the concession stand patio, or the middle of the pavilion on the 20's field, or the restroom. They CANNOT take cover in dugouts, inside concession stand or machine garage. Once the light is activated, the field will be closed for 30 minutes. After 30 minutes, the commissioner or coach will determine if it is safe to open the fields. If lightning is spotted within the 30 minute time-the time is then started over for another 30 minutes.
The commissioner that activates the light will be responsible for determining if it is all clear and able to return to the field. He/she is also responsible for deactivating the lightning light and sounding the siren. The siren is to be sounded two times and the light turned off. This means that it is safe to return to the fields.
At any time you see that the lightning light is blinking, the fields are closed. Every person on the field must adhere to the lightning policy. Any violators will be subject to review by T&C and will not be allowed to practice on T&C Sports Complex. T&C takes the safety of all of our patrons very seriously and we ask that all of our volunteers make sure they understand the policy and procedure and forward this information to your coaches, team parents, and managers.
T&C ZERO TOLERANCE POLICY:
Please remember that T&C is not a public park. Please make sure that your out of town guests are aware of this policy! At the T&C Optimist Complex, visitors are expected to observe the Zero Tolerance Policy, which prohibits: Violence-Physical or Verbal, Alcohol, Noise Makers, Tobacco Products-ALL Types, Littering, Pets-Leashed and Unleashed, tailgating, no onsite cooking, this includes all T&C parking lots (T&C's permit does not allow public cooking or preperation of foods outside of our concessions). No oversized vehicles including campers. This Zero Tolerance Policy applies to all visitors for every event attended at the complex. Any patron violating these policies will result in a warning to correct and/or asked to leave the T&C property.
ABUSE AND MOLESTATION POLICY:
Please click here to review the T&C abuse and molestation policy
T&C CLUB POLICIES & PROCEDURES:
Please click here to review the T&C Club Policies & Procedures Manual
Protecting the privacy of T&C’s members is the utmost importance. We are dedicated to our members, and we must also be mindful of individual’s privacy preferences.
Volunteers are required to maintain confidentiality regarding all member information obtained while volunteering in any role for Town & Country. The information is not public knowledge and is viewed as property of T&C. T&C Volunteers are strictly prohibited from disclosing, sharing and/or making use of any member information provided, posted or contained in T&C’s member database - Sports Sign Up to any unauthorized outside party and/or third party during their volunteer role and your volunteer role has ended. All T&C Volunteers, T&C employees, T&C board members, and T&C sports board members are also bound by the same policy and are permitted users of member information.When registering in T&C’s registration portal through Sports Sign Up, you consent and indicate your acceptance of this Policy.
Upon termination or resignation, a volunteer may begin working for a competitor or starting a business, and gain competitive advantage by exploiting confidential informmation about T&C’s operations or trade secrets, or sensitive information such as customer/client lists, business practices, upcoming products, and marketing plans.
The Volunteer/Employee acknowledges that T&C shall or may in reliance of their duty provide Volunteer/Employee access to trade secrets, customers and other confidential data and good will. Volunteer/Employee agrees to retain said information as confidential and not to use said information on his or her own behalf or disclose same to any third party.
T&C Sport Rules:
T&C's RECYCLING PROGRAM INFORMATION
We will also have two 8 yard recycle bins to collect bigger recyclables (broken down cardboard items) and emptying of the single use bins. The large 8 yard bins will be located at the main-Meadowheath and North-Briarwick lots.
We very much appreciate your cooperation in responsibly recycling.
The following are acceptable items for the bins:
Cardboard/boxboard (shipping, shoe, cereal and food boxes)
Empty containers made of plastic, metal, aluminum or glass (soda cans, water bottles, glass bottles, soup cans, and plastic containers)
The following are items NOT allowed for recycling:
Oil, oil rags, oil filters
Industrial or hazardous chemicals/materials
Fluorescent tubes or light bulbs
Dirt, sand, landscape or yard waste
Any items which will not fit inside the container/bin
Any times that would get stuck in the container/bin
Any items left outside of the container/bin